Our Policy
Skipti (the “Site”), operated by Skipti Rentals, Inc. (“Skipti”, “we”, “us” and/or “our”) has been created to allow our Service Visitors (“you”, “your”) to confidentially reserve, rent, and have goods delivered that are offered on the Site for periodic, short-term use (together with the Site, the “Services”). Skipti is committed to respecting and protecting your privacy. This Privacy Policy explicitly communicates Skipti’s policy how any information including personally identifiable data (“Personal Data”) and other information that is collected from visitors to the Site and Services will be used.
Information We Collect
When you interact with us through our Services, we may collect Personal Data and other information from you, as described below:
Personal Data That You Provide Through the Services
We only collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services or use certain Services. Wherever Skipti collects Personal Data we make an effort to provide a link to this Privacy Policy.
By opting into Skipti’s Services, you are voluntarily providing us with certain Personal Data and other information, and you are consenting to our collection and use of that Personal Data and information in accordance with this Privacy Policy. If you provide Personal Data through your use of the Services, you acknowledge and agree that such Personal Data may be shared with the offices and servers of Skipti and the authorized third parties referred to herein. Only Skipti employees and third parties who need the information to perform a specific task, such as order processing and fulfilment, will be granted access personal information for the duration of the task.
Without limiting the foregoing, we may collect your Personal Data and other information under the following circumstances:
Information you give to us
Information that is necessary to use the Services – without all of this information, we may not be able to provide you with the full scope of Services
What we collect:
- Contact information including your name, phone number, email, and delivery address
- if you are an owner, your photos used in connection with the Services
- demographic information such as postcode, preferences and interests
- any information you communicate to Skipti, whether through the Site, by email or via telephone, including information provided in connection with customer service or other issues concerning the Site or your experience with the Services
Information you choose to give us – you may provide this information to enhance your experience with the Services
What we collect:
- Information you provide when you fill in a form, conduct a search, update or add information to your profile or account, respond to surveys, post to community forums, participate in promotions, use other features of the Site, or provide other information relevant to special offers
Information we automatically collect from your use of the Services
What we collect:
- Non-Identifiable Data
- When you interact with Skipti through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Skipti may store such information itself or such information may be included in databases owned and maintained by Skipti affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site or the number of visitors to each page of our Site. It is important to note that no Personal Data is available or used in this process.
- In operating the Services, we may use a technology called “cookies.” A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Services. Furthermore, while you may disable the usage of cookies through your browser settings, the Site currently does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted.
- Usage Information
- We collect information about your interactions with the Site such as the pages or content you view, your searches for rental items, rentals you have made, and other activity on the Site.
- Aggregated Personal Data
- In an ongoing effort to better understand and serve the users of the Services, Skipti often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Skipti may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Skipti may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.
- Location Information
- Our Service may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Services such as facilitating searches in your geolocation. If you choose to enable our location features, your location information will not be publicly displayed within the Services. Other users cannot see this information about you. We may also use your location information in an aggregate way, as described above in the “Aggregated Personal Data” section.
- Log Data and Device Information
- We automatically collect log data and device information when you access and use the Services, even if you have not created Skipti account or logged in. That information includes without limitation details about your use of the Services, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you interact with before or after using the Services.
Information we collect from third parties
What we collect:
- Information from hired-party service providers
- We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/
- Your reviews
- If another user of the Service writes a review of you, the review will be posted on your public profile with your consent.
- Information from other sources
- In compliance with applicable law, we may receive additional information about you from third parties and Related Companies (defined below). This information may include without limitation demographic or fraud detection information. We may combine this information with existing information we have about you. For example, this may include identify verification or fraud prevention information received from Stripe.com in connection with payment transactions.
By opting into Skipti’s Services, you are voluntarily providing us with certain Personal Data, and you are consenting to our use of that Personal Data in accordance with this Privacy Policy. If you provide Personal Data through your use of the Services, you acknowledge and agree that such Personal Data may be shared with the offices and servers of Skipti and the authorized third parties referred to herein. Only Skipti employees and third parties who need the information to perform a specific task, such as order processing and fulfilment, will be granted access personal information for the duration of the task.
The following information is never collected by Skipti:
- Social Security Numbers
- Drivers Licenses
- Personal Health Information
- Bank Account and Credit Cart Details
- Payments by Users are made directly into Stripe.com. For Stipe’s privacy policy please go to https://stripe.com/us/privacy
Our Use of Your Personal Data and Other Information
Skipti uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such Services and to monitor your use of such Services. Skipti and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. Skipti and its affiliates may use this information to contact you in the future to tell you about other services we believe will be of interest to you. If we do so, each marketing communication we send will permit you to “opt-out” of receiving future marketing communications upon request to [email protected]. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
Without limiting the foregoing, we may use your Personal Data and other information we collect in the following ways:
- Delivering and improving the Services
- Allowing you to access and use the Services
- Allowing you to communicate with us about any issues with the Services or other users
- Providing customer service
- Sending you alerts and notifications about the Services
- Operating and improving your user experience through analytics and research
- Customizing your user experience, including recommending items that may be of interest to you
- Delivering the Services more safely
- Delivering and improving the Services
- Allowing you to access and use the Services
- Allowing you to communicate with us about any issues with the Services or other users
- Providing customer service
- Sending you alerts and notifications about the Services
- Operating and improving your user experience through analytics and research
- Customizing your user experience, including recommending items that may be of interest to you
- Delivering the Services more safely
- Assessing security and other risks
- Authenticating information you provide
- Detecting and preventing fraud, spam, abuse, security issues, and other potentially harmful activity
- Evaluating and responding to security incidents
- Complying with your legal obligations
- Resolving disputes with and between users of the Services
- Managing our relationships and agreements with third parties
- Enforcing policies
- Providing, personalizing and improving advertising and marketing
- Informing you of new opportunities, promotions, advertising, marketing, and other items we think may be of interest to you, including through Social Networking Services (defined below)
- Personalizing our advertising
- Facilitating promotional activities, including surveys, contests, and other activities, either through Skipti, Related Companies, or third parties
If Skipti intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.
Our Disclosure of Your Personal Data and Other Information
Skipti will take reasonable and appropriate steps to protect any Personal Data shared with us from unauthorized access or disclosure. We consider your privacy to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data or other information provided to us with certain third parties without further notice to you, as set forth below:
Business Transfers
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Related Companies
We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
Agents, Consultants and Related Third Parties
Skipti, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include without limitation mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements
Skipti may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend the legal rights or property of Skipti, its employees, management, or users or the public, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, (iv) comply with legal process and respond to claims asserted against Skipti, (v) respond to requests related to criminal investigations or alleged or suspected illegal conduct concerning Skipti, you, any Related Companies, or other users of the Services, or (vi) otherwise protect against potential legal liability.
Your Options and Rights
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services. Please note that by visiting the Site, even without providing Personal Data or directly using the Services, you may be providing us with certain other data as further described in the “Information we automatically collect from your use of the Services” section, above.
Jurisdiction-specific laws
The laws of the state, country, or other jurisdiction in which you reside may provide rights and protections concerning your Personal Data greater than those described in this Privacy Policy. In these cases, Skipti will comply with these laws.
Managing Personal Data
You may access and update your Personal Data through the Site. If you have chosen to connect your Skipti account to a third-party application like Facebook or Google, you can change your settings and remove permission for the application by changing your settings. You are responsible for keeping your Personal Data current and accurate.
Correcting errors
For inaccurate Personal Data you cannot correct yourself through the Site, you have the right to ask us to update or correct that Personal Data.
Right to access Personal Data
You have the right to request a copy of your Personal Data held by us, and in some jurisdictions, the right to receive a copy in a machine-readable format.
Retaining and erasing Personal Data
We retain your Personal Data for the life of your account and as-needed to provide you with the Services. This includes Personal Data you or others have provided to us and data or information generated or inferred from your use of the Services. If you no longer want us to use your Personal Data in providing the Services, you can request that we close your Skipti account and erase your Personal Data. We may retain your Personal Data, even after you have closed your account, in order to comply with our legal obligations and regulatory requirements, protect Site user safety and security, prevent fraud or abuse, enforce our policies, and assist with the closure of your account.
Information you have shared with others or in a public forum within the Site may remain visible after your account has been closed, but any personal attribution to your account will be removed within a reasonable time. We may also retain residual copies of your Personal Data on our backup systems for a limited time in order to protect against accidental loss of Personal Data.
Objection to the processing of Personal Data
The laws of some jurisdictions may require Skipti not to process your Personal Data for certain specific purposes where such processing is based on legitimate interests, including without limitation protecting you, us, and others from threats, complying with applicable law, managing our corporate transactions, and evaluating and managing our business and relationships. If you object to this type of processing under applicable law, Skipti will no longer process your Personal Data for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required in connection with legal claims.
Withdrawing your consent
If you have consented to the processing of your Personal Data by us as provided in this Privacy Policy, you may withdraw your consent at any time through your account settings or by notifying us in writing of which consent you are withdrawing. Withdrawing your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Some jurisdictions may also give you the ability to restrict how we use your Personal Data, such as where (i) you dispute the accuracy of your Personal Data, (ii) the processing is unlawful and you oppose erasing your Personal Data, (iii) we no longer need your Personal Data for the purposes of the processing, but you require the Personal Data in connection with legal claims, or (iv) you have objected to the processing of your Personal Data as provided in this Privacy Policy, pending confirmation of whether the legitimate grounds of Skipti’s processing override yours.
Complaints
You have the right to file complaints about the processing of your Personal Data in with applicable data protection authorities where such authorities exist.
Exclusions
This Privacy Policy does not apply to any Personal Data collected by Skipti other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Skipti through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as what you provide within the description of your listing, posting your Services activities to Social Networking Services, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Skipti shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
Children
Skipti does not knowingly collect Personal Data from children under the age of 13. Skipti users must be at least 18 years of age to use our Services. By using the Services, you represent and warrant to Skipti that you are at least 18 years of age. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Skipti through the Services, please contact us, and we will endeavor to delete that information from our databases.
Integrating Social Networking Services
Our Service will allow you to log in to the Services via various social networking services like Facebook or Twitter (“Social Networking Service(s)”). To use this feature, we will request that you grant us permission via the relevant Social Networking Service to collect relevant information necessary to enable the Service to access that Social Networking Service and your data contained within that Social Networking Service. By integrating into the Social Networking Service, it will provide us with access to certain information that you have provided to the Social Networking Service, and we will use, store and disclose such information in accordance with this Privacy Policy. However, please remember that the manner in which Social Networking Services use, store and disclose your information is governed by the policies of such third parties, and Skipti has no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within the Service.
By posting your Services activities to Social Networking Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that your friends, followers, and subscribers on any Social Networking Services you have enabled will be able to view such activity.
Links to Other Websites
Skipti may contain links to other websites of interest. The Services may contain links to other web sites not operated or controlled by Skipti (the “Third Party Sites”). However, once you have used these links to leave our site, you should note that we do not have any control over such Third Party Sites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such Third Party Sites, and such Third Party Sites are not governed by this Privacy Policy. This Privacy Policy applies only to the Skipti’s Services. The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that Skipti endorses or has reviewed the Third Party Sites. We suggest you exercise caution and look at the privacy policy applicable to the Third Party Sites in question.
Security
Skipti is committed to protecting the Personal Data you provide. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us. Please keep this in mind when disclosing any Personal Data to Skipti via the Internet. If you have reason to believe that your Skipti login information has been lost, stolen, misappropriated, or otherwise compromised, please contact us immediately.
Other Terms and Conditions
Your access to and use of the Services is subject to the Terms & Conditions at skipti.com/terms-conditions
Changes to Skipti’s Privacy Policy
Skipti reserves the right to change, modify, or amend all or any part of this Privacy Policy at any time, in Skipti’s sole discretion. You should check this page from time to time to ensure that you are aware of any changes and how they may affect you. This policy is effective as of 6/15/2018.
Your continued use of the Services after any changes or revisions to this Privacy Policy will constitute your agreement with the terms of such revised Privacy Policy. If you do not want to be subject to any such changes or revisions, you may close your account with Skipti.
Access to Information; Contacting Skipti
To keep your Personal Data accurate, current, and complete, please contact us as specified below. At your direction, we will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.
Please also feel free to contact us if you have any questions about Skipti’s Privacy Policy or the information practices of the Services.
You may contact us as follows: [email protected]