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  • BIG PICTURE FRAMING CASE STUDY:

    DIGITIZING LOCAL FRAMING WITH PICKUP AND DELIVERY

ELIMINATING TWO TRIPS TO THE STORE

Repair Model | Circular Experiences

BPF partnered with Skipti to facilitate booking, payment, and delivery of custom framing.

REFRAMING FROM THE COMFORT OF HOME

Big picture framing was looking for a way to battle the pandemic and service its customers without forcing them to come to the store. Skipti implemented a program that allowed customers to have their artwork picked up at their home, brought to the closest BPF store and dropped back off at their door when it was complete.

ZOOM CONSULATIONS AND GPS TRACKING

Online scheduling and delivery allowed this retailer to increase online conversion rates, and reach a previously untapped market of urban millennials who value convenience (and often don’t own cars). Customers are able to complete virtual consultation to find the perfect frame and track drivers block by block.

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